Has your DAZN stream frozen unexpectedly in the middle of a big game? There’s nothing more frustrating than buffering and lag interfering with the sports viewing experience.
Fortunately, with the right troubleshooting approach, you can stop DAZN freezing in its tracks. In this comprehensive guide, we’ll walk through 15+ fixes to resolve even the trickiest streaming issues.
Whether you’re using a smart TV, mobile device or other platform, these tips will have you streaming smoothly in time for the next faceoff.
What Causes DAZN to Freeze?
Before we dive into fixes, let’s quickly run through what’s behind the buffering wheel of doom. Here are the most common culprits for DAZN stream interruptions:
Internet and WiFi Connectivity Issues
Streaming sports through DAZN requires stable, high-speed connectivity. If your internet is slow or keeps disconnecting, video freezing is inevitable. This can happen due to:
- Poor wifi signal strength and interference
- Bandwidth throttling by ISP
- Peak usage times in your area
- Using mobile data instead of wifi
- VPN connections slowing things down
Problems with DAZN App or Servers
Issues on DAZN’s end can also interfere with stream performance. For example:
- DAZN app bugs and glitches
- Overloaded streaming servers
- Problems specific to certain platforms
- Downtime for DAZN maintenance
Issues with Your Streaming Device
The device you’re using to access DAZN also plays a role. For instance:
- Low storage, memory and processing capabilities
- Outdated firmware and software
- Conflicts with other apps and services
- Device overheating from extended streaming
Account and Payment Problems
Lastly, account and billing issues may freeze your stream until resolved:
- Deactivation for non-payment
- Login verification problems
- Location restrictions
- Simultaneous stream limits exceeded
So in summary – it’s complicated! With some targeted troubleshooting however, we can break the cycle of freeze and frustration.
How to Diagnose DAZN Freezing Issues
Before applying fixes, take a moment to diagnose what exactly is failing.
Ask yourself:
- Is it happening across all content or just certain streams?
- Does the video freeze right away or after a period of time?
- Can you stream other services like Netflix without issue?
- Have you recently changed internet plans or any device settings?
Also take note of error messages, your network strength, device storage space and other clues. This context will help guide suitable solutions.
Now let’s get into the good stuff – actionable tips for non-stop sports viewing!
How does DAZN compare to other sports streaming services like fuboTV and ESPN+? Check out our detailed comparisons.
Top Tips to Stop DAZN From Freezing
Without further ado, here are 15 fixes to troubleshoot bothersome DAZN interruptions:
1. Check Your Internet Speed and Connection
The #1 cause of buffering wheels is internet connectivity problems. Run a speed test to check for issues like:
✔️ Slow download or upload speeds
✔️ High ping times and latency
✔️ Packet loss and jitter
Reboot your modem and router if speeds are low. Connect devices directly to the router using an ethernet cable. Switch to 5Ghz wifi bands if possible for better performance.
Consider upgrading your internet plan as DAZN recommends a minimum of 10 Mbps, preferably 50 Mbps. For 4K streaming, speeds up to 100 Mbps may be required.
2. Restart Your Modem and Router
Over time, internet equipment can develop performance issues from overheating, memory overload and similar glitches.
Reboot your modem and router to refresh the connection. Unplug them from power, wait 60 seconds, then plug back in.
This often resolves network problems contributing to DAZN buffering.
3. Update DAZN App and System Software
Another source of technical gremlins is outdated apps and firmware. Update to the latest DAZN app version on your device.
Also check for available software updates for your TV, phone, streaming stick etc. System updates improve compatibility and allow apps to run more smoothly.
4. Clear Cache and Data
Temporary app files and cached data on your device can sometimes become corrupted.
Clearing the DAZN cache and app data resets things to factory conditions. On smart TVs, look in Settings > Apps > DAZN > Clear Cache/Data.
On mobile, go to Settings > Apps > DAZN > Storage > Clear Cache and Clear Data. Then re-launch the app.
5. Use a Wired Internet Connection
For the most reliable connectivity, use an ethernet cable rather than WiFi. Wired networks have faster speeds, lower latency, and avoid interference issues plaguing wireless.
Plug your streaming box or smart TV directly to your router with an ethernet cable to resolve common buffering problems.
6. Adjust Video Quality in DAZN
Can your internet keep up with the video quality selected in DAZN? Streaming in 4K or 1080p HD requires higher speeds compared to lower resolutions.
Open video settings within the DAZN app and reduce quality to 720p or 480p. This lessens buffering likelihood for marginal connections. You can incrementally increase video quality later.
7. Close Background Apps and Tabs
Too many apps and browser tabs fighting for bandwidth can starve your DAZN stream. Be ruthless in closing down any non-essential apps and browser windows before streaming.
Also disable wifi access for guest devices not currently being used. Every little bit of connectivity conserved counts when soothing streaming hiccups!
8. Try Different Device or Browser
If you’re on a desktop browser, try switching between Chrome, Firefox, Edge and Safari to see if one handles DAZN better. On mobile, attempt viewing in the app vs. mobile browser.
Alternatively, experiment streaming to your TV via a different device like a smartphone, tablet, streaming box or games console connected to the same network.
Process of elimination helps determine if the freezing stems from a specific device/browser combination.
9. Reinstall the DAZN App
A common troubleshooting step is to reinstall an app exhibiting unusual behavior. Delete and re-download the latest DAZN app from your device’s app store or channel store.
Sign back into your account after installation. This wiped fresh start resolves any underlying software issues messing with stream performance.
When testing different devices and platforms, make sure to check out our advice on getting DAZN working properly on Fire TV Stick, Apple TV, Roku, LG smart TVs, Sony TVs, Vizio TVs and Hisense TVs.
10. Create a New DAZN Account
On rare occasions, freezing and playback errors persist due to account-specific issues. Attempt signing up for a new account using a different email on the same device.
If streaming works fine in the new account, an authentication or account settings gremlin is likely at play. Contact DAZN support to investigate further in such cases.
11. Contact DAZN Support
If you’ve tried the self-help tips above without success, it’s time to bring in the big guns. Contact DAZN’s customer support team via online chat, email or phone.
Explain precisely when and how streams are freezing. Any debug messages? What troubleshooting steps were taken? Support agents can use these vital clues to pinpoint elusive culprits.
If you are having continued issues with DAZN freezing even after troubleshooting, you may want to consider DAZN alternatives or cancelling your DAZN subscription.
Key Takeaways to Resolve DAZN Freezing
To recap, here is a cheat sheet of fixes for banishing buffering wheels:
✔️ Confirm internet speeds meet minimum requirements
✔️ Reboot networking equipment like routers
✔️ Update DAZN app and system software
✔️ Clear app cache/data and reinstall if needed
✔️ Use wired connections instead of WiFi where possible
✔️ Adjust settings like video quality to suit your bandwidth
✔️ Close resource-hungry background apps and tabs
✔️ Test different devices and browsers
✔️ Contact support if self-help tips don’t improve streaming
And with that – we wrap up our master troubleshooting guide!
Hopefully these 15+ tips help you stop frustrating DAZN freezing issues in their tracks. With the right combination of software tweaks, network adjustments and technical diligence – smooth, interruption-free streaming is within reach.
Now grab your game snacks and step aside buffering wheel – it’s sports time! Let us know if we missed any other freeze fixes worth mentioning. Enjoy the action!
