Living in the age of on-demand video streaming services has made watching our favorite sports easier than ever. However, nothing’s more frustrating than sitting down to watch the big game only to find the app isn’t working properly.
If you’ve found DAZN isn’t working on your Apple TV, this troubleshooting guide will help you get streaming again so you don’t miss a minute of the action.
Common Causes Behind DAZN Not Working on Apple TV
Before jumping into fixes, it helps to understand what typically causes DAZN playback problems on Apple TV:
- Internet connectivity issues like weak Wi-Fi signal, bandwidth limits, or ISP problems.
- Outdated DAZN or tvOS software version conflicting.
- Corrupted data or cache files disrupting the app.
- Account subscription or billing problem restricting access.
- General software bugs or glitches temporary disrupting service.
Fortunately, most DAZN on Apple TV issues can be quickly resolved with some basic troubleshooting once the source is identified.
DAZN is also available on other popular streaming devices like Firestick and DirecTV. But can suffer issues like frequent freezing needing troubleshooting.
Step-by-Step Guide to Fixing DAZN on Apple TV
Follow these steps in order until streaming is restored:
1. Check the Internet Connection
Since DAZN relies on downloading streaming data, an unstable or slow internet connection is often the culprit behind playback failures.
Run a broadband speed test at Fast.com to compare against your ISP plan speeds. If significantly lower than expected, try these tips:
- Reset modem and router
- Use ethernet cable instead of Wi-Fi
- Test closer to the router if using Wi-Fi
- Check for bandwidth caps or data throttling
- Contact ISP if network issue persists
Once Internet connectivity is strong and consistent, test DAZN again.
2. Force Quit and Reopen DAZN
Like any app, DAZN can suffer temporary glitches that disrupt streaming. Quickly resetting the app often resolves one-off bugs.
To force quit DAZN on Apple TV 4K or HD:
- Double click the Siri Remote’s TV button to show open apps
- Swipe up on the DAZN app tile to close it completely
- Open DAZN again and retry streaming
This refresh clears any corrupted data files or memory leaks impairing playback. If video loads correctly, force quitting fixed the issues.
3. Check Account Status
Before getting too deep into troubleshooting, verify your DAZN account credentials and subscription status. Playback failures frequently occur due to:
- Expired or canceled monthly/annual plans
- Payment method declining for auto-renewal
- Unpaid balance or failed recurring charge
- Registration country mismatch or VPN usage
Under account settings, confirm your subscription term has not ended or payment issues blocking access. Contact DAZN support if account assistance needed.
4. Update Software Versions
Incompatible or outdated versions between the DAZN app and Apple TV system software frequently disrupt streaming.
Be sure both are updated to the latest releases:
Update Apple TV
- Open Settings > System > Software Updates
- Select Update Software
- Download and install any available updates
Update DAZN App
- Open the App Store
- Go to Purchases > Search for DAZN > Check for Update option
- Download and install any app updates
Resetting and reupdating both devices brings versions into sync for maximum compatibility.
5. Delete and Reinstall DAZN
If software glitches are still occurring after updating, removing and reinstalling the DAZN app often solves lingering issues.
Follow these steps:
- Hold the Siri Remote touch surface on the DAZN icon until apps jiggle
- Click the delete “X” icon to remove DAZN from your Apple TV
- Open the App Store and re-download the latest DAZN version
- Sign in again to set up a fresh install
This completely refreshes corrupted program files, cached data, or settings problems crashing the streaming app.
You can install DAZN on Smart TV brands like Sony, VIZIO, LG, Hisense, and Samsung. But check compatibility before assuming support.
6. Reset Apple TV
For stubborn DAZN problems unresolved by other steps, performing a factory reset represents the last resort before contacting Apple support.
Important: Back up saved Apple TV data before resetting as the process erases all device content and settings.
Here is how to reset an Apple TV HD/4K model:
- Go to Settings > System > Reset
- Select Reset All Settings
- Confirm reset when prompted
- Finish initial device setup again post-reset
- Re-download DAZN to test streaming
Factory resetting often resolves deeper system conflicts, memory issues, or hardware problems impairing apps. But should be used only when all else fails given the hassle.
Getting Further Support
Hopefully by now, DAZN is working perfectly fine again through one of the troubleshooting steps above. But if problems continue despite best efforts, further assistance may be needed:
- Contact DAZN customer support for additional account, subscription, or app troubleshooting help.
- For deeper Apple TV issues, contact Apple support via chat, phone, email, or book Genius Bar appointment.
Streaming problems happen, but can almost always be resolved with a little persistence!
If you decide DAZN is not for you, you can cancel your DAZN subscription to stop recurring charges. Or explore some recommended alternatives to DAZN for sports streaming.
Please let me know if you have any other questions!
