Firestick Remote Volume Not Working – 14 Solutions Here!

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Written by

Jason Lin
Jason Lin

Published on

All ArticlesAmazon Fire TV
Firestick Remote Volume Not Working

The Amazon Fire Stick is a device that allows you to stream shows and movies from the internet onto your TV.

If you have an Amazon Fire Stick, you may have encountered the issue of the Firestick remote volume not working.

To fix this issue, we will now introduce you to some effective fixes. So, without much ado, let’s see the troubleshooting tips for fixing the Firestick volume not working.

Reasons Why Your Firestick Remote Volume is Not Working

Now, before knowing the solutions to fix the issue of the Firestick remote volume not working, let’s check out some reasons why this is happening:

Reason 1. Weak Batteries

If your Firestick volume is not working, first, you should check the battery power. Weak batteries may be why your Fire TV remote does not work.

To fix this issue, try replacing or buying new batteries for your remote. You can use a battery tester to check if the current energy level inside them can power the device.

Besides, if you wonder, is your Firestick stuck on the loading screen? Actually, there are several reasons for this issue. Let’s figure it out and show you how to fix it easily.

Reason 2. Infrared Frequency

Another reason your Firestick remote volume is not working is the infrared frequency. Invisible infrared light sends commands from the remote control to the device. This invisible infrared light is not visible to the human eye.

Infrared light is a form that is not visible to the human eye, and it can only be detected by certain devices. Such as a Firestick remote or a smartphone, etc., which have an IR receiver installed on them.

Also, let’s find out what you should consider when choosing a good Firestick remote replacement and the best Amazon Firestick remote replacement options.

Reason 3. Worn-out Rubber or Buttons

With the remote being used so often and for a prolonged duration, it can get worn out over time. And this causes the issue of the Firestick volume not working.

The buttons may stick or not respond as well as they used to. You will have to replace this if you want to continue using your Fire TV Stick remote effectively. It is a common problem with most remotes, and there are many ways you can fix this issue if it occurs in yours.

In addition, if you are wondering how to AirPlay to Firestick, you have come to the right place. Here we will show you different ways to use AirPlay on Amazon Firestick.

Reason 4: Signal Obstruction

If you are using a wireless connection, there may be interference from other devices. If this is the case, try changing your router’s channel. Or move your Fire TV Stick to another location in your home.

If you are using a wired connection, check that all cables are securely connected. And ensure that nothing is touching the cable. If something interferes with the signal, move it out of the way or use a different cable.

If you are using an HDMI or AV cable, check for any damage to either cable or port on either device. As these can cause signal issues if damaged and could result in no sound coming through one side of the headphones.

Solutions to Fix the Issue of the Firestick Remote Volume Not Working

If you are experiencing the issue of the Firestick remote volume not working, then here are some solutions that you can try out:

1. Make Sure That the Batteries Are Correctly Installed

Make sure that the batteries are correctly installed. If you’re having trouble with the Firestick volume not working, make sure it isn’t because one of the batteries needs to be replaced.

First, remove the back cover of your Fire TV Stick remote by sliding it off from either end. Then, look for two AA-sized batteries and check them for any damage or corrosion.

Here are a few things to check for:

  • Are they corroded?
  • Are they leaking?
Make Sure That the Batteries Are Correctly Installed

If there’s no visible sign of damage or corrosion, try replacing both AA batteries with fresh ones, as they may have lost some power over time due to normal wear and tear over long usage periods under demanding conditions.

2. Replace the Batteries

If you are still facing the no sound on Firestick issue, it could be an issue with the batteries. If you have a spare AA battery set, try replacing it with a new one.

Make sure that they are installed correctly and reseat them if necessary. Test your remote after replacing the batteries. Do this to ensure everything is working as intended.

If this doesn’t fix it, try removing and reinstalling both sets of batteries again. Or just one set using non-rechargeable alkaline or lithium cells.

3. Change the Equipment Control Settings

If you’re experiencing problems with no sound on Firestick, try to change the equipment control settings. You can do that by following these steps:

  • Go to Settings > Equipment Control > Manage Equipment > Add Equipment > TV on your TV to access this menu.
  • To complete the procedure, adhere to the comprehensive on-screen directions.
  • Additionally, you may verify that your Fire Stick control is configured to interact with your TV. Check whether your TV brand is right by going to Settings > Equipment Control > Manage Equipment > TV > Change TV.
  • If not, choose the appropriate TV brand and press OK. Obey the directions displayed on the screen.
  • Make sure the Home Button section is set to IR and HDMI-CEC. You can do that by going to Settings > Equipment Control > Manage Equipment, Advanced Settings, and Home Button.
Change the Equipment Control Settings

4. Check if the Buttons Are Clean

If you have been using the remote for a long time and it is dirty, then it might be causing the problem. You can use a cotton swab to clean the buttons and a soft and damp cloth to clean them.

If that doesn’t work, you will need to buy a new Firestick remote. Or ask for help from the Amazon customer service team.

5. Reboot the Firestick

A reboot is the easiest fix if you face no sound on Firestick issues. To do this, press Select and Play on your Fire TV remote simultaneously.

When you see the spinning gear icon on-screen, release them both. This will reboot your streaming device. And will correct any issues preventing it from obtaining an IP address or communicating with other devices.

Reboot the Firestick

6. Power Cycle the Firestick

Next up, to fix the Firestick volume not working, you’ll want to turn off your Fire Stick and wait a few seconds.

Next, turn on your Firestick and see if the volume control works. If it doesn’t work, try again with a different remote control.

7. Reset Your Firestick Remote

You next want to unplug your Fire Stick from the power outlet and turn off your TV. Next, press and hold your remote’s left, menu, and back buttons for around 15 seconds. After that, remove the batteries from your remote.

Reset Your Firestick Remote

Then plug your Fire Stick back into the power supply, and wait for one minute. Finally, put the batteries back into your remote and press the home button to bring up all apps again.

8. Use Your Television’s HDMI-CEC Port

If you have an HDMI-CEC port on your TV and it’s turned on, you can use your TV remote to control your Fire TV Stick. This will allow you to turn the volume up or down with ease.

The same goes for using a Fire TV Stick remote to adjust the volume on a TV with an HDMI-CEC port.

Use Your Television's HDMI-CEC Port

9. Try Using the Remote to Control Your TV

If you’re having trouble with the Firestick volume not working, try using the remote to control another device. If your cable box has a remote, try using yours to control it.

If not, try turning on the power to your cable box. And then press buttons on your Fire TV remote until you can turn off its power (or vice versa).

If you’re still unable to control either of these devices with the Fire TV remote after trying this method, it may be time to replace it.

10. Unpair and Re-pair Your Remote

Unpairing means separating two things that were previously connected. In this case, disconnect the remote from your Fire TV Stick. This can be done by navigating to Settings > Controllers & Remotes > Devices > [your device] > Unregister or “Remove” in the menu options.

Once paired again, the pairing process should start and connect with your Fire TV Stick without any problems. Re-pairing may also fix issues with your remote’s functionality (such as volume control).

11. Manually Pair Your Remote

Have you tried all the methods but still have not been able to fix your Firestick volume not working issue? Then it is time to pair your device with your remote manually.

Follow these steps:

  • Unplug the power cord of your device, then turn it off completely.
  • Plug in your device and wait until it boots up completely.
  • Press and hold the home button for at least 10 seconds. Do this until a light appears on top of the remote, blinking quickly red.
  • It should be blinking three times every second or so after a few seconds. This means that pairing has been successful, and now you can use this method for other devices too!
Manually Pair Your Remote

12. Remove Obstacles

This is the most obvious solution to fix the Firestick volume not working, but worth checking out. Remove any obstacles between the remote and the Firestick. Make sure nothing is blocking the signal between them.

If you have a wall or cabinet in front of your TV, try moving it closer to your Firestick so that no object obstructs its path. You can also check if any other electronic devices near your TV may interfere with the signal from reaching its target location.

13. Check the Mute Button

To check the mute button, simultaneously press the volume up and down buttons. If the remote works correctly, the volume meter on your Fire TV device should adjust accordingly.

If this doesn’t work, check that the mute button isn’t ON (if your device has a physical mute button).

Check the Mute Button

Also, ensure that your remote isn’t being blocked by any objects or people in front of it. This can cause interference with its signals, resulting in a non-working remote.

Also read: YouTube TV Not Working on Firestick – Top 8 Solutions!


1. Why is the volume not working on my Firestick remote?

There can be various reasons why the volume control is not working on your Firestick remote, including low battery power, software glitches, interference from other devices, or physical damage to the remote.

2. How do I check the battery level of my Firestick remote?

To check the battery level of your Firestick remote, navigate to “Settings” on your Firestick, select “Controllers & Bluetooth Devices,” then choose “Amazon Fire TV Remotes.” The battery level of your remote should be displayed there.

3. Can I use the Firestick app as a remote control?

Yes, Amazon provides a Firestick app that can be downloaded to your smartphone or tablet, allowing you to use it as a remote control for your Firestick.

4. Will resetting the Firestick remote fix volume issues?

Resetting the Firestick to factory defaults can sometimes fix volume issues with the remote. However, keep in mind that a reset will erase all your settings and installed apps, so make sure to back up any important data before proceeding.

5. How long do Firestick remote batteries last?

The battery life of Firestick remote batteries can vary depending on usage. On average, with moderate use, the batteries can last several months before needing to be replaced.


We hope this article has helped help you to resolve the issue of your Firestick remote volume not working.

We know how frustrating it can be when you cannot find a solution. But we are sure that one of these methods will work for you.

If none do, we recommend contacting a technician before giving up on your device altogether.