Firestick Stuck on Loading Screen – 6 Solutions!

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Written by Jason Lin

Firestick Stuck On Loading Screen

There are few things more frustrating than settling down to binge-watch your favorite show, only to have your Amazon Firestick stuck on the loading screen. But fear not! This comprehensive guide will not only delve into the reasons why this happens but also offer step-by-step solutions to get you back on track.

Reasons Why Your Firestick TV is Stuck on the Loading Screen

If your Firestick is stuck on the loading screen and you can’t access any of its features, the problem likely lies in a connection issue. Here are some reasons why you might be experiencing this issue:

1. Poor Internet Connection

If your Firestick is stuck on the loading screen, you might have a poor internet connection. To check this, try using a different Wi-Fi network or cable. You can also try using another router or modem and changing the power source and HDMI cable port.

2. Outdated Firestick Apps

Be sure to check for app updates. If you have an outdated version of an app installed, this could cause your Firestick to crash. Try updating the app and see if it helps resolve the problem.

Don’t use a remote with a dead battery. If your remote is not charged or has a dead battery, you may encounter issues navigating through menus on your Firestick. It can also cause problems when installing software updates.

3. The Amazon Firestick TV is Not Connected to Any HDMI Device

The following reason for the Firestick being stuck on the loading screen might be that Amazon Fire Stick TV is not connected to any HDMI device. Suppose you have a cable box or DVD player connected to your TV.

And try to connect the Firestick TV; remove those devices from the HDMI port on your television. After that, try connecting again and see if it works now.

4. HDMI Issues

If you’ve checked the HDMI cable and it’s still not working, the problem could be with the HDMI port on your TV. The HDMI ports on Firestick TVs are notoriously fragile.

And they can quickly become damaged if you don’t take proper care of them. You should also check that there isn’t any dust or dirt in your cable.

5. Issues with the Remote

Another typical reason your Firestick is stuck on the loading screen is a faulty remote. To resolve this, you will have to check the batteries and ensure that the remote is not damaged.

Also, check the remote is not blocked by anything and that it is in the correct mode (TV or Fire TV Stick). And make sure you are pointing at your Firestick.

Besides, if you wonder, ‘can you use Roku and Firestick on the same TV,’ here, you will figure out how to do it with ease and the difference between them.

Ways to Fix the Issue of Firestick Stuck on the Loading Screen

You are now well aware of the possible reasons why your Firestick is stuck on the loading screen. So, it is time to learn the solutions to fix the problems efficiently.

Below are some troubleshooting tips to resolve the Firestick stuck on the loading screen.

Also, knowing how to reset Amazon Fire Stick without a remote is essential. This article explains very convenient ways, so go ahead and try them yourself.

1. Restart Your Firestick TV Device

The easiest and the most common way to fix your Firestick stuck on the loading screen is to restart your Firestick. Turn off your device and then turn it back on again. This will reload the software and clear any issues that may be occurring with it.

If you use an Amazon Firestick, you can hold the button for 20 seconds. Hold it until a menu asks if you want to shut down or restart.

Select restart at this point to clear out any issues with your current setup and get started again!

2. Check and Change HDMI Ports

Check and Change HDMI Ports

Changing the HDMI port is the next thing you should try to fix the Firestick stuck on the loading screen. This means connecting your Firestick TV to a different HDMI port on your TV.

If it still doesn’t work, try a different HDMI cable. If that isn’t enough, you may want to try using one of the other ports on your TV.

If your Firestick is new, then you should try unplugging it and plugging it back in. You can also wait a few minutes and see if the problem is still there. If not, it could be something else on your TV that needs some attention.

In addition, let’s find out what you should consider when choosing a good Firestick remote replacement and the best Amazon Firestick remote replacement options.

3. Check if the Firestick TV Supports HDCP

HDCP is used on devices that output video content. Firestick TV can play HDCP-protected content. But it may not support some devices that use HDCP encryption technology.

If your device doesn’t support HDCP and you try to play an HDCP-protected movie or TV show, the picture might be distorted. Or you’ll see a black screen on your TV screen.

The device may also display an HDCP error message. You can fix this problem by removing the HDMI cable between your device and Firestick TV. And then reconnecting it.

If you’re still having issues, try connecting your Firestick TV to a different HDMI port on your TV. If that doesn’t work, contact the manufacturer of your device. And ask if it supports HDCP encryption technology.

4. Check Whether Your Firestick TV is Overheating or Not

The next tip to resolve the Firestick stuck on the loading screen is to check if the device is overheating. If the Firestick is warm to the touch but cool enough to handle.

An excellent way to test this is by placing your hand on top of it for a few seconds and seeing how warm it feels.

5. Use the Original Power Cable and Adapter Provided by Amazon

Use the Original Power Cable and Adapter

The next thing to check is if your Fire Stick is using its power cable. It should be plugged into an outlet near your TV. If it isn’t, try plugging it into another outlet on the same circuit as your other devices.

If the Fire Stick still doesn’t work, try switching out the original power adapter for another one. You may have accidentally damaged yours while plugging or unplugging it from an outlet.

If you’re still having trouble, try resetting the Fire Stick by holding the “Home” button. Hold it for about 20 seconds. If that doesn’t work, unplug your device from power and let it sit for at least 10 minutes before plugging it back in.

6. Check if the Remote is Working

Check if the Remote is Working

If the remote is not working, check the batteries and make sure they are correctly installed. If the batteries are working, check the remote by opening it up. If everything looks fine inside of your device, then you may need to look at replacing your remote.

If your Firestick TV has been damaged, there’s no reason why that should stop you from getting it back up and running again. You can try resetting your Firestick TV. And you know that you can do that by turning off power for about ten minutes before turning it back on again.

Preventive Measures for Avoiding Firestick Issues

The best way to deal with Firestick issues is to prevent them in the first place!

Regularly Updating Software

Keeping your Firestick software up to date will ensure optimal performance and a bug-free experience.

Proper Use of HDMI Port

Handle the HDMI port with care and keep it clean to avoid any connectivity issues.

Regular Cache Clearing

Clearing cache regularly can free up memory and avoid overloading, leading to a smoother Firestick experience.

Also read: Firestick Remote Volume Not Working – 14 Solutions Here!


Why is my Firestick stuck on the loading screen?

There could be several reasons, including a slow internet connection, outdated software, cache overload, or a faulty HDMI port.

How can I prevent my Firestick from getting stuck on the loading screen?

Regular software updates, clearing cache frequently, and ensuring a stable internet connection can help prevent this issue.

Is a faulty HDMI port a common cause for Firestick issues?

Yes, a faulty or dirty HDMI port can often cause connectivity issues, affecting the functionality of the Firestick.

Can clearing cache improve the performance of Firestick?

Absolutely! Regularly clearing the cache can free up memory, thus improving the performance of your Firestick.

What should I do if none of the suggested solutions work?

If all else fails, consider reaching out to Amazon customer service for further assistance.


There are several reasons why your Firestick is stuck on the loading screen. The most common cause is an error with the software or firmware installed on the device.

It is important to note that if this happens, you must first follow our troubleshooting tips. Our tips will help you to fix Firestick stuck on the loading screen. And if they do not work for any reason, then you must contact Amazon Support for assistance.

And sometimes, this may only require factory resetting your device before they can fix it themselves remotely.

Jason Lin
Tech enthusiast with 10+ years of experience, providing guides, reviews, and tips on Smart TVs, streaming devices, and TV apps.

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