Has your Onn TV suddenly stopped connecting to the internet? Don’t panic – with this guide, you’ll be back streaming your shows in no time.
As consumer technology journalists with over a decade of experience, we’ve helped thousands diagnose and resolve connectivity issues. Read on as we break down the likely culprits and walk through actionable troubleshooting steps.
What’s Causing the Onn TV WiFi Connection Problem?
Before jumping into solutions, let’s look at why your Onn TV won’t connect to the internet in the first place:
Outdated Firmware
Like any device, Roku needs to regularly update its software. Outdated firmware can lead to connectivity bugs and crashes.
Interference From Other Devices
Microwaves, baby monitors, cordless phones and other electronics cluttering the 2.4Ghz band can all interfere with WiFi signals. This disruption leads to patchy connections.
Incorrect Network Settings
Entering the wrong WiFi password is a common mistake. But even correct passwords can become “unregistered” after a factory reset.
Underpowered Router Hardware
If your router’s range can’t reach your TV’s location, switching to a mesh system with satellite units can help strengthen the signal.
DNS Server Hiccups
Your TV connects through your router’s DNS settings. So an issue on your ISP’s servers can prevent establishing an internet connection.
Software Bugs and Crashes
Like any complex system, Roku OS can experience glitches leading to temporary connection drops or failed requests.
The good news? All these potential points of failure have straightforward fixes. Let’s get your Onn TV back online.
Power Cycle Your Onn TV
Start troubleshooting by power cycling your Onn TV. This clears any corrupted cache/data that could be interrupting the wifi connection.
Here’s how to quickly power cycle your TV:
- Unplug the Onn TV power cable from the wall outlet.
- Wait 30 seconds. This gives the components time to discharge.
- Plug the power cable back into the wall outlet and turn your TV back on.
Allow a few minutes for the TV to reboot and reconnect to WiFi.
Power cycling fixes most connectivity issues by resetting to a clean state. If that doesn’t restore things, move onto the next steps investigating your network hardware and configuration.
A quick way to power cycle an unresponsive Onn TV is holding the physical reset button on the back/side panel typically with a paperclip. Learn the reset button location for Onn TVs here.
Restart Your Router
Wireless routers can develop issues from continuously running that lead to connectivity problems. Let’s rule that out next.
Restarting your router resets the network connection and often resolves flakey behavior like WiFi dropouts. Here’s how to quickly restart your home router:
- Locate your router and unplug the power cable from the wall.
- Leave it unplugged for 60 seconds. This clears any memory issues.
- Plug the router power cable back into the wall outlet. Wait 2 minutes for it to reboot.
With fresh network settings, devices will be able to reestablish connections.
Once your router has fully restarted, head back to your Onn TV and check if WiFi connectivity has been restored.
Check For Loose Connections and Cables
Before digging deeper, it always pays to check any loosened port connections:
- Examine the physical connection points between your TV, router, and modem gateway. Pay attention to the LAN/Ethernet ports.
- Inspect the connecting cables for any damage. Fraying and kinking degrades throughput.
- Secure any loose plugs by pressing firmly into their ports.
- Remove and re-insert any potentially damaged cables.
Pro tip: Always neatly route and anchor down wiring to prevent future dislodging.
Move Your Onn TV Closer to the Router
The further your TV lies from your wireless router, the weaker the signal it receives.
If you can, temporarily reposition your Onn TV five feet from the router while testing. This will help determine if poor reception areas cause the WiFi dropping issue.
You’d be surprised how much obstacles like walls reduce effective range. One workaround is adopting a mesh network setup to blanket everywhere with strong coverage.
Manually Re-enter WiFi Password
It never hurts to double check everything is input correctly on your end:
- From the Onn TV main menu, open Settings -> Network -> Set Up New Connection
- Select your correct WiFi network name from the list to connect to
- Carefully re-enter the proper WiFi network password
- Select ‘Connect’ and it will register your credentials
Similarly, take a quick peek at the WiFi password sticker on your router itself to confirm the correct details.
If your Onn TV won’t connect to WiFi even after troubleshooting, issues like a black screen could point to hardware faults instead. Check out this guide on solving Onn TV black screen issues.
Update Your Onn TV Firmware
Outdated Roku TV software can definitely disrupt connectivity. Let’s try pulling down the latest firmware.
- Navigate to Settings -> System -> System Update -> Check Now
- Your Onn TV will automatically search and install any pending TV software updates it finds. Allow it to complete installing the latest firmware version.
- Once updated, check if the WiFi connection has stabilized.
If it still won’t connect, move on to resetting all network settings next.
Reset Network Settings
Resetting all connection details is worth trying, as it forces redetection and authentication:
- Go to Settings -> Advanced System Setting -> Network Connection Reset
- When prompted, agree to reset all network configurations. The TV will now reboot.
- After restarting, your Onn TV should prompt to reconfigure wireless networking from scratch. Walk through associating with your router anew.
Hopefully a fresh registration fixes any software quirks dropping your connection unexpectedly.
Connect Via Ethernet Cable
Let’s try temporarily bypassing WiFi entirely:
- Using an Ethernet cable, connect your Onn TV directly to a LAN port on your wireless router.
- In Settings -> Network, set Configure Connection to “Wired” instead of “Wireless“
- The Onn TV will now pull a continuous wired internet connection rather than use WiFi.
If a direct wired connection succeeds where wireless fails, diagnose what’s interrupting the WiFi reception specifically.
Change Router WiFi Channel
Cross-chatter from neighboring WiFi networks can bog down data transfers. Let’s switch broadcast channels in case interference is an issue:
- Log into your router admin dashboard by browsing it’s gateway IP address.
- In wireless/WiFi settings, change the broadcast channel from Auto to either 1, 6 or 11 manually.
- Each channel operates at a different frequency to avoid overlap. See if a less congested lane helps.
After adjusting, reconnect your Onn TV to the WiFi network and test for better performance.
Interference from baby monitors and cordless phones can disrupt WiFi signals. For reducing wireless congestion, see our list of most common Onn TV problems and their fixes.
Update Router Firmware
Just like with smart TVs themselves, router firmware becoming outdated over years of use can manifest in reliability hiccups.
Let’s refresh your router’s software in case bugs are interrupting connectivity:
- Log into your router admin dashboard by browsing it’s gateway IP address
- Navigate Router Settings/Management/Administration and check the current firmware version installed
- In Administration/Updates, click the Check Now button to search for the latest firmware release.
- If an update is available, click to download and install improved software automatically
Fresh firmware optimizes performance and squashes lingering issues.
Disable Onn TV Privacy Settings
Roku devices provide a privacy mode that blocks unwanted tracking of usage data:
- Head to Settings -> Privacy -> Smart TV experience
- Ensure options like “Device usage data” and “Use info from TV inputs” are DISABLED for now
Privacy protections seem beneficial on the surface. But they can also disrupt connectivity by limiting how apps function.
Enable Airplane Mode On/Off
As a last resort, toggling Airplane Mode on/off can shock your Onn TV into reconnecting properly:
- Open Settings -> Network -> Airplane Mode
- Toggle Airplane Mode ON (This disables all WiFi/Bluetooth connections temporarily)
- Wait 30 seconds with Airplane Mode activated, then switch back OFF
- Head back out to the main menu to see if WiFi reconnects now
By severing all smart functionality briefly, it forces a cold reboot of wireless services when reactivated.
Clear Onn TV Cache
A corrupted cache stewing outdated settings can definitely obstruct normal connectivity. Let’s wipe it clean:
- From the Home screen, press the HOME button on your remote 5 times rapidly
- Then press UP + REWIND + REWIND + FAST FORWARD + FAST FORWARD a single time
- This will immediately power cycle your Onn TV to clear any janky cache
- After rebooting finishes, try reconnecting WiFi again
With any gremlins cleaned away, services should sync smoothly moving forward.
Factory Reset the TV
When all else fails, factory resetting your Onn TV restores it to square one:
- Go to Settings -> Advanced System Setting -> Factory Reset
- Select factory reset everything when prompted
- Enter your parent control PIN if enabled
- Agree to reset all content and settings. The TV will now reboot itself fresh out of the box.
- Work through the initial first-time Roku setup again, re-entering your WiFi network, Roku account and channel connections from scratch.
Hopefully your connectivity troubles don’t stem from any hardware issues, and a blank slate software setup does the trick.
Contact Roku Support
If you’ve tried every standard troubleshooting step with no improvement, it’s time to bring in the experts.
Reach out to Roku’s official customer service team:
- Live Chat: https://support.roku.com/contactus
- Support Email: support@roku.com
- Phone Support: (816) 272-8106
With logs and feedback in hand, their engineering team should help uncover what’s interfering with stable wifi connectivity to your Onn TV.
Now kick back and start streaming your favorite shows! Let’s recap everything we covered:
TCL and Hisense manufacture quality budget TVs like the Onn lineup. See how Onn TVs compare to alternatives from Hisense when shopping around.
FAQs
Q: Why does my Onn TV keep losing internet connection?
A: Frequent internet dropping on your Onn TV can be caused by loose cables, weak wifi signals, outdated firmware causing software crashes, interference from other electronics, and incorrect router configurations.
Q: How can I get internet without WiFi on my TV?
A: If your Onn TV has an Ethernet port, use a wired connection to establish connectivity without WiFi. Alternatives like powerline networking adapters or wireless bridges can also transmit internet to smart devices.
Q: Why can’t my Onn TV find networks?
A: If available WiFi networks don’t appear during scanning, try moving the TV closer to your router, reposition antennae, toggle Airplane mode and double check your router broadcasts SSID visibility.
Q: Why is my Onn TV stuck on no signal?
A: A ‘No Signal’ error usually indicates hardware issues rather than network connectivity problems. Check your video input cables first, then attempt factory resetting if the problem persists across input ports.
