Roku Audio Out of Sync – 11 Solutions for You!

December 1, 2023

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You might raise concerns if your Roku sound is out of sync.

In fact, audio synchronization issues are not that rare with Roku. So, knowing how to fix this as soon as possible is important for any Roku user.

This article will guide you on how to overcome these issues easily.

How to Fix Your Roku Audio Out of Sync? 

Here are the fixes you may try if you experience Roku audio out-of-sync error.

As the most basic option, you may go ahead and press the following buttons on your Roku remote.

Make sure that you follow the steps in exact order.

  • Press the “Home” button five consecutive times.  
  • Then, up arrow for once.
  • After that, hit the “Rewind” button two consecutive times.
  • Hit “Fast Forward” two times, and your TV reboots.

Once the TV is rebooted, you can see that the issue is fixed in most cases.

Besides, Roku TV’s black screen is not a rare issue at all. If you are experiencing the TCL Roku TV black screen error, here are the top best solutions.

01. Clear the Cache of Your Roku TV

If you experience a Roku audio out-of-sync error, you can try to clear its cache. In fact, many individuals were able to fix this error simply by clearing the cache. So, if you face the same issue, you can try this solution.

It is absolutely simple to clear the cache of a Roku TV device if you follow the steps correctly. In fact, all you need to do in this case is to use the correct key combination.

That means the physical keys that are located on your Roku TV remote controller. But you should remember that this method doesn’t work when it comes to a universal remote.


Clearing the cache and resetting the TV are two different things. In fact, the former will ensure that the channels remain as they were and you lose no other data.

So, if you experience a “Roku audio out of sync” issue, you can fix it by clearing the cache.

  • Go to the “Home” tab.
  • After that, you should press your TV’s “Home” button five times.
  • Once you have done that, press the “Up Arrow” key on the remote for once.
  • You should tap on the button labeled “Rewind” two consecutive times.
  • Press Fast Forward two times.
Clear the Cache of Your Roku TV

Now, your TV will be restarted. The process will take around 2 minutes. Once you have done that, you should check if your Roku audio is out of sync and is fixed.

Also, here, let’s discuss common troubleshooting tips to fix the Hisense Roku TV black screen at home quickly without spending money on repairing services.

02. Power Cycle the Roku TV

Many users have found that a brief power cycle on their Roku TV resolves the audio sync problem.

A soft reset is what this is sometimes known as, and much as when you clean your cache. Well, every one of your configurations and installed apps and channels will remain intact. That said, let’s learn how to achieve this.

To restart your Roku TV, follow these steps while it is still connected to the TV. 

  • Unplug the TV from its outlet.
  • Keep it like that for about 60 seconds.
  • Plug the TV once again and let it turn on.
  • Now, you should check if the issue is fixed.
Power Cycle the Roku TV

03. Switch to Stereo Studio Mode

This is another practical option to check if your Roku sound is out of sync.

  • First, you should go to the “Settings” option and select “Audio” to proceed.
Audio mode Settings
  • Then, you should go to “Audio” and select the “Stereo” option to proceed.
Switch to Stereo Studio Mode
  • Now, you are supposed to select the option called “HDMI.” Then, change it to “PCM-Stereo” from “Autodetect.”
Change HDMI Settings

As we believe this might fix Roku sound out of sync error.

04. Disable the Volume Mode

Although it may seem ironic, turning off the volume mode on your Roku device is another tried-and-true solution.

Turning off volume mode does not mute or disable the audio of your Roku. Instead, it is a function that enhances the sound experience.

When it comes to using different volume modes for streaming formats, they are converted to stereo in general.

Assume that the Roku device has established a connection between a sound bar and an AVR. If so, you need to switch off the volume modes so you can hear sound sounds.  

Audio settings are located under the device’s audio settings.

  • Click on the button that has an asterisk icon on the Roku remote control.  
  • Then, go to “Sound Settings.”
Disable the Volume Mode

Please note that the above-mentioned “star” button may serve a different purpose in some channels. If that’s the case, you may have to go to the “Roku” channel and then go through the process.

  • Go to “Volume Mode.” Then, switch the option “Off.”
Turn Volume mode to Off

The Roku sound out-of-sync issue will be fixed as soon as the volume mode is disabled.

05. Reset Its Audio Configurations

Your Roku device’s audio and video may occasionally experience synchronization issues as a result of improper audio settings.

In some situations, returning your audio configurations to their factory defaults will help you to solve the problem.

For those who may be curious, you will just be changing the audio configuration. That means this has nothing to do with restarting your Roku device’s entire system.

Here are the steps to follow if you want to fix audio synchronization issues.

  • Go to “Settings” and select “System.”
  • Select “Advanced System Settings” and go to “Factory Reset.”
Advanced System Settings
  • Now, “Reset TV Audio & Picture Setting.”
Reset TV Audio & Picture Setting
  • As the final step, press “Play/Pause” three consecutive times.  
Reset TV Audio/picture Configurations
  • That will bring the audio settings of Roku TV to their default settings.

06. Restart Your Roku System

Restarting your TV, streaming devices, as well as other devices can solve a variety of problems.

In fact, there are many customers who have experienced the same problem in the past.

They often claim that the same may be said for a Roku that has audio that is not synchronizing. 

  • Press the “Home” button.
  • Scroll down and select “Settings.”
  • Select the option called “System.”
  • Then, go to “System Restart.”
Restart Your Roku system
  • As the last step, select “Restart.”

07. Check for Potential Software Updates

Here’s another solution if your Roku sound is out of sync. In fact, this issue can occur due to outdated applications as well. So, updating your Roku application might fix this issue.

Here’s how to do that.

  • Click on the “Home” button on the remote of your Roku device to proceed.
  • Then, go to “Settings” and select “System.” After that, select “System Update.”
  • Select “Check Now” so you can manually check for updates.  
Check for Potential Software Updates

If you see any updates available, Roku will start downloading them.

08. Check the Connections

Synchronization issues can trigger due to poor connection as well. So, let’s take a look at those connections to verify if they work as expected.

As the first step, let’s check the signal strength of the internet connection and proceed.

  • First, you should launch “Settings” and then go to “Network.”
  • After that, you may go to the “About” section.
  • Then, you should see if it displays a “Connected” message. If it is connected, you can go to the next step. Otherwise, you should get it connected before moving on.
  • You should also check the strength of the signal. It should say “Excellent,” “Good,” or “Poor.”
Check the Connections

Let’s assume your network is connected, but the strength is mentioned as “Poor.”

In that case, you are most likely to experience a Roku audio out-of-sync issue.

  • As the final step of this process, you should tap the option “Check Connection.” When you click it, the Roku device itself will check for the Internet and Wired or Wireless Connection.
Check WiFi Connections

Upon completing the checks successfully, you will see a prompt mentioning it. If there’s something wrong with the connection, you should perform the basic troubleshooting methods and see if it works.

Connection results

Then, see if the HDMI cables are plugged in correctly.

Check HDMI cables

09. Reset the Device

Audio synchronization issues can be resolved by factory resetting your Roku device.


A factory reset of the Roku device will erase all of the installed apps and any customizations you had.

Additionally, once the process is complete, you should use Roku’s remote control to configure your Roku TV.

Given that, a lot of users who experienced the same problem have found success with this technique. The only catch with this method is that it requires you to reconfigure the faulty device completely.

It also requires installing new channels and configuring Wi-Fi, taking a little longer than the other methods.

Below is how to do that.

  • Click “Home.”
  • Select “Settings.”
  • Select the “System” option and move to “Advanced System Settings.”
  • Select “Factory Reset.”
Reset the Device
  • Now, enter the code shown and hit “OK.”

As a result of the factory reset, you can notice that your Roku device will work without any issues. All you have to do now is proceed to the initial configurations.

After the configuration is done, you can check if everything is fine, including audio synchronization.

By the way, Roku flashing white light issues can occur on Express, Ultra, or Stick; it’s very annoying, but don’t worry, here are the five simple fixes for you to fix it.

10. Use Internal Speakers

In general, synchronization issues can appear with any sound output device. That said, if you are using a sound bar or a surround sound system, you can try this solution. As per this method, you are supposed to use the internal speakers of your TV.

If you see that the synchronization issue is gone after the replacement, it’s related to the external sound system. However, if the issue persists even after switching the speakers, your Roku device might be the culprit. This is when the solutions mentioned in this article come to play.

11. Contact Their Support Service

If none of the solutions have worked so far, all you should do is contact customer support service.

Just contact the most suitable customer service team based on the device used and explain your issue. They will help you.

Also read: Roku No Signal? Here are the workable solutions for you.

Frequently Asked Questions (FAQs)

Why is my Roku audio out of sync?

Audio sync issues on Roku can occur due to HDMI connection problems, audio settings misconfiguration, or network and streaming issues.

How can I fix audio sync problems on Roku?

You can try checking HDMI connections, adjusting audio settings, restarting your Roku device, ensuring a stable network connection, updating Roku software, resetting the device, or contacting Roku Support for assistance.

Do I need to replace my HDMI cable if I have audio sync issues on Roku?

Before replacing your HDMI cable, try reseating it and ensuring a secure connection. If the problem persists, you can consider trying a different HDMI cable to see if it resolves the issue.

Can network congestion cause audio sync issues on Roku?

Yes, network congestion or insufficient bandwidth can result in audio sync problems on Roku. Ensure you have a stable and high-speed internet connection for optimal performance.

What should I do if none of the troubleshooting steps work?

If you have exhausted all the troubleshooting steps mentioned in this article and are still facing audio sync issues, it is recommended to reach out to Roku Support for further assistance.


So, that’s all about fixing the Roku audio out-of-sync issue. As you can see, there are several different solutions depending on the issue’s nature.

Please let us know if you have any other issues related to Roku devices. We will address them in our future articles.