Having sound issues with your Westinghouse TV? Don’t worry – you’re not alone. Many Westinghouse TV owners deal with frustrating no sound problems.
But the good news? There are several quick fixes you can try to get your TV’s sound back working again.
In this comprehensive troubleshooting guide, I’ll walk you through all the potential causes of Westinghouse TV no sound issues. I’ll also provide step-by-step instructions to help resolve your specific audio problem – whether it’s no sound at all or just sound coming from one speaker.
After reading this guide, you’ll know exactly how to diagnose and repair sound problems on Westinghouse smart TVs. Let’s dive in!
Common Causes of Westinghouse TV No Sound
Before jumping into solutions, it helps to understand why your Westinghouse TV isn’t outputting sound. Here are the most common culprits:
- Muted Volume – The volume might be muted or turned all the way down. Easy to overlook!
- Incorrect Sound Settings – Your audio output mode could be incorrectly set.
- Faulty Cables – Damaged HDMI or other cables can cause connectivity issues.
- Outdated Firmware – Software bugs might be preventing sound output.
- Speaker Failure – Internal TV speakers could be damaged or blown.
Finding the specific cause requires some audio troubleshooting. I’ll cover this step-by-step next.
How to Troubleshoot No Sound on Westinghouse TV
Before attempting complex fixes, start with basic Westinghouse TV audio troubleshooting:
1. Check External Speakers/Devices
If you have external speakers, soundbar or headphones connected, check those devices first:
- Make sure external speakers are powered on and connected via either HDMI ARC or optical port.
- Try different audio cables to rule out a faulty cable.
- Plug headphones into the TV’s headphone jack to test sound output.
If sound works through external speakers but NOT the internal TV speakers, that points to an internal hardware problem.
2. Verify TV Volume/Mute Settings
Grab your remote and check:
- Mute is NOT enabled. Press mute button to disable it.
- Volume is turned up high enough.
- If using a cable/satellite box, check its volume too.
Issues here? Adjust settings to unmute and turn volume up.
Still no luck? Move onto next steps.
3. Inspect Cable Connections
With the TV powered off, check connections on devices sending audio signal to your Westinghouse TV. This includes:
- HDMI inputs from cable/satellite box, Blu-ray player, game console or streaming stick.
- ARC HDMI port if using soundbar.
- Optical/RCA cables from soundbar or other audio device.
Reseat all cables at BOTH ends to clear any loose connections. Power TV back on and test.
4. Test Different Input Sources
If you narrowed down the issue to the internal speakers, try alternate audio sources to isolate the problem:
- Streaming video with built-in Roku smart platform
- Gaming console connected via HDMI
- Blu-ray player over HDMI or RCA cables
- Live cable/satellite TV
- Disc drive if your Westinghouse TV has this input option
If sound works fine from some sources but not others, the issue resides with the device or how it’s connected.
But if the speakers fail across ALL inputs, suspect either a settings issue or hardware problem within the TV itself.
Fixes for Westinghouse TV No Sound
Got sound working through headphones or external speakers, but not the internal TV speakers? Try these Westinghouse TV no sound fixes in order until your issue resolves:
Fix #1: Adjust Audio Settings
- Press Menu button on Westinghouse remote.
- Select Sound icon, then change Sound Mode from Standard to Theater or Music preset.
- Scroll down and toggle Off/On for Surround Sound or Volume Leveling.
- Make sure Speakers is set to TV Speakers (not Audio System).
- Back out and test internal speakers again.
Tweaking these settings often fixes intermittent white noise, distortion or no sound problems.
Fix #2: Update Firmware
Like other smart TVs, Westinghouse releases periodic software updates:
- Navigate to Menu > Settings > System > System Update.
- Choose Check for Updates.
- If update is found, select Download and Install.
- Follow on-screen prompts and DO NOT power off TV during update.
Updating to latest firmware rules out software bugs causing no audio.
Fix #3: Factory Reset TV
If firmware update doesn’t restore sound, next option is a factory reset:
- From Menu choose Settings > System > Advanced System Settings.
- Highlight Reset TV to Factory Settings.
- Enter parental PIN if enabled.
- Confirm reset to wipe all settings and data. TV will restart.
Factory resetting reverts software and settings to default – great for clearing bugs.
A factory reset can also resolve problems like Westinghouse TV wont turn on or remote not working issues.
Fix #4: Replace Faulty Cables
If you followed troubleshooting steps earlier, you may have a damaged HDMI, optical or other audio cable.
To test, swap suspect cable for a brand new one. I recommend trying an Ultra High Speed HDMI 2.1 cord for best connectivity.
Cable faults can cause dropouts, no sound on Westinghouse TVs when everything else checks out fine.
Fix #5: Soundbar as Workaround
If you confirmed the issue lies with internal Westinghouse TV speakers, adding an external soundbar is an easy fix:
- Mount soundbar and connect to TV’s HDMI ARC or optical digital audio port.
- Configure audio settings to disable TV speakers and enable external audio system.
- Set soundbar as default audio output.
Soundbars start around $100 and dramatically improve sound quality.
Fix #6: Replace Internal Speakers
With previous fixes exhausted, the issue likely lies with your Westinghouse TV’s internal speakers. This requires replacement by a professional or authorized repair center.
Contact Westinghouse support to locate your closest repair technician to arrange service. Expect costs around $150-300 including parts and labor.
While waiting for repairs:
- Use a soundbar or external speakers to restore audio in the interim
- Enable closed captioning/subtitles if available in your video content
Replacing blown speakers should fully resolve your Westinghouse no sound woes once and for all!
Other common issues like Westinghouse TV flickering and turning off randomly or horizontal lines on screen may require professional repair.
Key Takeaways and Preventative Tips
Getting sound working again on your Westinghouse TV might take some trial and error. But in most cases it ends up being something simple like a bad cable or incorrect audio settings. Keep these key takeaways in mind:
- Always start troubleshooting with the basics: cables, connections and configurations.
- Test different input sources to isolate the issue before factory resetting.
- Soundbars make a quick and affordable workaround.
- Internal speaker replacement is the last resort when all else fails.
You can also be proactive and reduce the chance of Westinghouse TV audio issues in the first place. I recommend:
- Update firmware as soon as updates become available.
- Use surge protectors to avoid power spikes damaging components.
- Never run wires across high traffic areas where cables can get crimped or damaged.
- Avoid playing sound at max TV volume which can blow out speakers over time.
I hope this guide gives you confidence fixing your Westinghouse TV no sound problems. Let me know if you have any other questions!
If you are experiencing other issues like Westinghouse TV input problems, black screen, or need help resetting without remote or finding universal remote codes, check out these guides.
FAQs About No Sound on Westinghouse TVs
Q: Why did my Westinghouse TV speakers suddenly stop working?
A: The most likely cause of sudden sound loss on a Westinghouse TV is hardware failure in the internal speakers. Issues like power surges can damage components. But software bugs or accidental setting changes could also be to blame.
Q: Does Westinghouse have sound problems or issues?
A: All TV models can suffer from audio issues once in awhile. But overall Westinghouse TVs are reliable. Many sound problems arise from faulty cables, user error or outdated software rather than being an inherent flaw.
Q: How do I get the sound back on my Westinghouse TV?
A: Start simple by checking volume/mute settings and connections. Adjusting audio configurations often works. For persistent issues, try updating firmware, factory reset or replacing faulty cables. As a last resort, use a soundbar or get internal speakers replaced.
Q: Why does my Westinghouse TV play sound through headphones but not speakers?
A: This points to hardware failure inside your Westinghouse TV’s speakers. Headphones play sound fine because they rely on different internal components. Attempt a factory reset first, but likely needs professional repair.
Q: Does Roku or Chromecast work with Westinghouse TVs?
A: Yes, most Westinghouse TV models like the WR24YXa10 support both Roku streaming stick and Google Chromecast. Simply plug into HDMI port and configure device/app settings to cast video & audio to your TV.