LG Content Store Not Working – Fixed 2024!

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Written by Jason Lin

Lg Content Store Not Working

There are a couple of quick fixes to try if your LG Content Store is not working.

In fact, this issue is experienced by many users across the globe, so you are not alone.

That said, the following paragraphs will explain the fixes you should use to fix this error.

What is LG Content Store?

LG Content Store is where you can find all the apps that are compatible with LG TVs. It supports more than 200 apps as of this writing. To access those apps, all you need is an internet connection and a remote control.

This collection of apps includes games, streaming apps from various service providers, and educational apps. Also, it includes other varieties of apps like lifestyle.

With only a couple of clicks, you can add those apps to your TV unit. These apps make your LG TV a lot better.

Besides, are you looking for a way to screen mirror from iPhone to Sony TV? Here, let’s figure out how to perform a mirroring task successfully.

What Makes LG Content Store Not Working?

LG Content Store Not Working Error

Whenever your LG Content Store is not working, you might start to think of the possible reasons behind it.

Well, as we found out, such errors can occur due to several different reasons. Below are those reasons for your consideration.

  • Network issues
  • Wrong configurations in your DNS
  • Wrong region settings
  • Issues related to software

Depending on the type of issue, you can put different solutions to the test. So, let’s go ahead and learn how to fix your LG Content Store not working.   

Solution 01: Perform a Power Cycle

The very first fix you should try is to perform a power cycle on the TV. In fact, this is the most basic fix you can try, but it shows a great deal of effectiveness.

So, before moving into advanced solutions, you can try this one and see how it works.

You may follow the steps below to power cycle your TV.

  • First, you are supposed to switch off the TV.
  • After that, it should be unplugged from the wall outlet.
  • Now, you are supposed to perform a long press on the power button for about 30 seconds. This will drain out the power remaining in your device.
  • You should also unplug the modem and the router. Then, you should disconnect all USB and HDMI devices.
  • Leave it for about 10 minutes.
  • Now, connect the modem and router.
  • After that, provide a power supply to your TV.
Restart The Router

This should fix the error in most cases. However, if it doesn’t work, go to the next step.

Solution 02: Check for Potential Network Errors

For the data storage to function correctly and be accessible, there must be a strong internet connection.

So, if you are having problems, a poor Wi-Fi network could be to blame. This is why we recommend you switch to an ethernet cable and check if the problem persists.

If the problem is gone once the ethernet cable is plugged in, the problem is definitely on Wi-Fi.

Check For Potential Network Errors

Solution 03: Change Your DNS Settings

In fact, there are many individuals who experience various issues related to LG’s content store.

If you had the same issue and did not succeed with the previous option, you can try this solution.

All you need is to check the DNS settings of your LG TV. Wrong DNS settings can display an error message saying that there’s no page to load.

Some users say that they receive an error message mentioning the unavailability of the service. Regardless of the message, it is better to follow the steps below and change your DNS settings.

The aim of this process is to change your DNS to Google Public DNS. It should be

  • Press the Home button on the remote of your LG TV.
  • THEN, SELECT “Settings.”
  • Go to “All Settings” and select “Network.”
Change Your Dns Settings
  • Select any connected network.
Change Your Dns Settings 2
  • Then, edit the settings.
Change Your Dns Settings 3
  • Uncheck “Set Automatically.”
  • Change DNS server to
Change Your Dns Settings 4
  • Tap “Connect.”

This should fix LG Content Store not working issue.

Besides, let’s learn more about how to fix the LG TV black screen of death error with ease.

Solution 04: Update Your LG TV‘s Region Settings

If you still experience the same issue, it may be due to outdated regional settings. If the location is set wrongfully, Content Store may not be able to deliver the correct results.

So, check the regional settings with the following steps.

  • Press “Home/Start” on the TV remote.
  • Click “Settings” and select “All Settings.”
  • Select “General.”
Update Your Lg Tvs Region Settings 1
  • After that, select Location to proceed.
Update Your Lg Tvs Region Settings 2
  • Now, enter the correct ZIP code and hit “Enter.” The location will be updated.
  • In addition to that, select the “Time and Date” option and change it to “Auto.” You can do it under “General.”

Solution 05: Check for Software Updates

You should know that Content Store works on WebOS. So, if it is outdated, you may experience various errors.

Below is how to fix this issue and update your WebOS.

  • Press the button dedicated to “Home” on the remote control.
  • Then, select “Settings,” located at the top of the window.
  • After that, click on the option called “All Settings.” It can be found at the bottom of the screen.
  • Now, you can go to the “General Tab” and scroll down. You should then see the option called “About This TV.” Just click on it to proceed.
Check For Software Updates 1
  • You can see the current version of the software. Now, you should tap on the option called “Check for Updates.” You are able to activate the option called “Allow Automatic Updates.”
Check For Software Updates 2
  • If you see any updates, just proceed and download it. Then, you should allow it, and it will be installed correctly.
Check For Software Updates 3
  • When the update is installed, the LG TV will be rebooted. Then, check if the TV is functioning as it usually would.

Solution 06: Reset Your TV

You are reading this section probably because you were not able to fix the error. So, this is a bit of a drastic situation to handle. As per this method, you are supposed to perform a hard reset on your device.

Various files, like cache files, may have changed or been corrupted while you were using the TV. They can still be present in the system. Your TV can be reset to erase all of these files.

Additionally, setting the TV to its default configuration from the time of initial setup will assist you. Therefore, this will correct any unknown or hidden configurations that may have been changed on the faulty LG TV.

Below is How to Reset an LG TV

  • Go to “Settings” and select “All Settings.”
  • After that, go to the option called “General.”
  • Now, you should select the option called “Reset to Initial Settings.”
Reset To Initial Settings
  • Confirm your action so the device will be reset.
Reset Your TV

After resetting the TV, you should configure the device from the beginning. Then, the glitches will be fixed. You should ensure that your device is connected to the internet. In most cases, you can overcome pretty much every error on an LG TV simply by resetting it.

Solution 07: Contact the Support Service of LG

We hope that at least one of the above solutions will solve your issues.

However, if it doesn’t, you have only one solution to rely on; contact the customer support service of LG.

You can either take your LG TV to the nearest authorized service center or contact them online.


  1. Why is my LG Content Store not working? – The issue could be due to network problems, software glitches, or server downtimes.
  2. Why can’t I install apps from the LG Content Store? – You might be facing insufficient storage space, a slow internet connection, or software bugs.
  3. How can I solve the LG Content Store not updating issue? – Resetting the TV, checking your internet connection, or contacting LG support can often resolve this issue.
  4. What can I do to prevent future issues with the LG Content Store? – Ensure your TV’s firmware is always updated, maintain a steady and strong internet connection, and have adequate storage space on your TV.
  5. Who do I contact if I still can’t resolve my LG Content Store issues? – You can get in touch with LG support for further assistance.

The Bottom Line

Well, as you can see, there are several different solutions to try if your LG Content Store is not working. When the Content Store on your LG TV is not working, you cannot download any apps on it.

So, fixing this error at your earliest is required. As we mentioned, there are a few reasons for this Content Store to stop working.

We provided several different solutions to address each of those situations, and they are:

  • Perform a power cycle
  • Check for potential network errors
  • Change your DNS settings
  • Update your LG TV’s Region Settings
  • Check for available software updates
  • Reset your TV
  • Contact the support service of LG

We strongly believe that the above will fix the issue for good and make your TV work again. Which solution worked for you to fix the “LG Content Store not working” issue? Please let us know.

Also, if you know other solutions to address this issue, you can share your experience with our readers.

Jason Lin
Tech enthusiast with 10+ years of experience, providing guides, reviews, and tips on Smart TVs, streaming devices, and TV apps.

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